Hotel Cancellation Refusal

Its come to my attention that the team hotel at the Holiday Inn will not allow an early check out. I’ve emailed our travel agent with Pastime notifying her of the situation. I think it’s unorthodox they will not allow us to check out one day early if we don’t qualify for bracket play. I imagine there must be some miscommunication or misunderstanding taking place. My goal is to help us get our money back for the cost of tonight’s room fee. I will circle back once I hear from our travel agent. 

Sean Duggins